Virtual Admin Business Support
Taking Away Those Painful Business TasksCredit Control
Do you dread month end? Could you do with help to chase outstanding debts and improve cashflow?
Virtual Admin Business Support
Are you drowning in paperwork? Could you do with help to manage your business admin tasks?
Lead Generation
Are you looking to generate more leads for your business? Could you do with someone to make outbound calls on your behalf?
Social Media Management
Are you looking for help with posting social media content? Could you do with somebody posting your content for you?
Capsule CRM Database Workshop
Are you looking to get more out of your Capsule CRM System? Our workshop will help you.
Exhibition Support
Are you exhibiting? We can help with exhibition preparation or running your stand.
Business Admin Health Audit
Take our free Business Admin Health Audit. We’ll email you the results, which will give you an insight into the state of your admin processes.
Business Mentoring
Are you a business owner looking for mentoring and support? We can provide support and guidance in a number of areas relating to running a business.
Helping You Run Your Business
How We Can Help With Admin Tasks
If you need a VIRTUAL admin support service that is not listed below, please contact us for further information:
- Email and diary management
- Database creation and ongoing management
- Sending quotes
- Raising invoices
- Sending letters to your clients, such as proposals or contracts
- Follow-up sales calls
- Creating agendas and meeting minutes
- Getting online customer reviews
- Online market research for blog posts and newsletters
- CV editing
- Proof reading
- Telephone cover for reception, be it for holiday, sickness or maternity cover
- Telephone techniques training
- Creation of training manuals and processes
What Our Clients Say
“Karen has helped me so much. She has a wealth of knowledge, so if you have a problem Karen usually has the solution.
By using Karen’s services it has freed up so much more of my time to work ON my business rather than IN my business, allowing me to grow and expand.
Thank you Karen. I don’t know what I would do without you!!”
How does working with the Pellings Business Solutions team work?
All main communication and decisions surrounding queries, pricing and work volume will be managed by the owner, Karen Brooks, who will then liaise with your virtual assistant and update you accordingly. Your main virtual assistant and backup assistant will have direct contact with you, so that you are able to discuss what projects and daily tasks need to be actioned each week. Your retained weekly hours will be split between these two Virtual Assistants.
When it comes to hand-over, both Virtual Assistants will be in regular contact to ensure that their transition is seamless and all tasks are carried out. Your contract will be between Pellings Business Solutions and all invoices are to be billed from us and paid to us directly.
What experience do you have as a Personal Assistant?
Pellings Business Solutions was established in 2014 and the owner and team members come from a variety of different backgrounds, including credit control, administration, marketing, the army and wedding and event planning, among other industries.
By using Pellings, you will have the opportunity to collaborate with a wide variety of experience, knowledge, and expertise. In all of these roles, we have had to learn how to move into the freelance world, adapting and evolving to ensure that all of our clients receive the best advice and completion of project. As a Virtual Assistant you need to be able to be organised, adaptable, forward thinking, used to working to tight deadlines, great telephone manner, literate and have great attention to detail. Whomever you are matched to for your project you can rest assured your business is in a safe pair of hands.
What are your working hours?
Our core hours are 9.30am to 4.30pm Monday to Friday. The owner, Karen Brooks, is always contactable between our core hours, on 07385 239166.
To ensure that you always have your work covered each week, you can rest assured that we will always provide support, even when your primary virtual assistant has gone on holiday or is off sick. We always ensure that a minimum of two Virtual Assistants work for our clients and we never schedule holiday at the same time.
Do you have references I can contact?
Please check out our Google My Business reviews, Testimonials, LinkedIn recommendations and business page Facebook reviews to understand and get a feel for what our clients think about working with Pellings Business Solutions.
How much do you charge?
Our prices do vary depending on the project or service that you require but as a guideline, our Virtual Assistant Admin support retainer package starts from £320 per month, which is the equivalent of £32 per hour for 10 hours’ support per month and our project to project support is £38 per hour. Please call us directly to discuss your needs and get an accurate quote.
Our Approach
I will work with you to find the best way to support your business by taking away the frustrations of administrative tasks. I am flexible as to which tasks you would like me to undertake on your behalf and these can vary according to your needs at the time.
The range of tasks include:
- Email and diary management
- Database creation and ongoing management
- Sending quotes
- Raising invoices
- Sending letters to your clients, such as proposals or contracts
- Follow-up sales calls
- Creating agendas and meeting minutes
- Getting online customer reviews
- Online market research for blog posts and newsletters
- CV editing
- Proof reading
- Telephone cover for reception, be it for holiday, sickness or maternity cover
- Telephone techniques training
- Creation of training manuals and processes
10 hours / month Package
£320
1/2 Day Package
We would expect reasonable expenses to be covered too. These could include mileage, travel time @ £20ph, hotel costs if outside a 2-hour radius of a PO postcode, reimbursement of refreshments on the day.
These are to be discussed and agreed at an initial meeting
£150
Full Day Package
We would expect reasonable expenses to be covered too. These could include mileage, travel time @ £20ph, hotel costs if outside a 2-hour radius of a PO postcode, reimbursement of refreshments on the day.
These are to be discussed and agreed at an initial meeting
£300